Effective Date: [25-03-2026]
At FluencyPro, we are committed to protecting your privacy and ensuring a safe learning experience. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and communication platforms.
By accessing FluencyPro, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect the following information when you interact with us:
- Full Name
- Email Address
- Phone Number
- Payment details (processed via secure third-party gateways)
- Any information shared during enrollment or communication
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your information to:
- Provide and manage your English training sessions
- Personalize your learning experience
- Communicate updates, schedules, and support
- Process payments and send confirmations
- Improve our services and user experience
- Send promotional offers (only if you opt-in)
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
- Trusted service providers (payment gateways, CRM tools, etc.)
- Trainers for delivering your sessions
- Legal authorities, if required by law
All partners are obligated to keep your data secure and confidential.
4. Cookies & Tracking Technologies
FluencyPro uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their policies separately.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us at: [help@fluencypro.in]
8. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at:
FluencyPro Support
Email: [help@fluencypro.in]
Website: [www.fluencypro.in]